Create a Customer Support Case
For urgent matters, please contact our Customer Service Team by phone at 877-523-2120 option 6.
Please use this form to submit non-urgent inquiries. All communication will be via email. In order to better assist you, please include all the necessary details or examples so that our team may fully understand the issue and your desired end goal. Please do not submit duplicate cases as it may add further delays. Allow our team 3-5 business days to respond.
Get ready for an even better MediTouch® support experience with an optimized platform to enable your success.
On May 8, 2017, all MediTouch clients will join the Success Community – your one-stop shop for managing support cases, finding training, documentation, and more. Collaborate with other clients for a complete online community experience. Visit www.nextgen.com/community to learn more. Starting May 8, all cases must be opened through the Success Community.